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EDGE
Consulting Group
THE
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Exceeding your Customers Expectations
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How to get a "10" Rating
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Improve your Customer Shopper Scores
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Generate Repeat Buyers
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Increase Sales & Attract Customers
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Retention Programs
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Develop & Implement Best Practices
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Ultimate Customer Experience
It's not what you "SAY" or "DO".......It's how you made the customer "FEEL"
60% of
customers would
pay extra to
guarantee
better service
Customize a Training Program for you in:
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Creating Customer Loyalty
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Service Expectations
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Creating the WOW Factor
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Client Relationship Management
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Complaint Resolution Design
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Increase Referrals
It's all about improving the customers intent to RETURN factor
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